They argue that even if it is as a result of DNS failure, there was an underlying cause, which could either be as a result of a physical outage at a server or stray settings. Some experts also say the outage goes beyond Facebook’s DNS failures. With the Apps, users will be able to see existing content, however, new content will not materialize since Facebook, WhatsApp, and Instagram servers could not be accessed. In other words, given yesterday’s outage, the computer could not access the numeric IP address to churn out the data for display. Re ason for Facebook, WhatsApp and Instagram shutdownįacebook has not come out with a clear explanation for the crash, however, most tech experts say it was a result of a DNS (Domain Name System) error.ĭNS translates human-readable hostnames (like ) to numeric IP addresses so that the computer can access the data that makes up the page you want to be displayed. We’re working to get things back to normal and will send an update here as soon as possible,” a statement on Whatsapp Twitter account read. “We’re aware that some people are experiencing issues with WhatsApp at the moment. Whatsapp and Instagram mobile apps continued to work but did not show new content, including any messages sent or received. Users attempting to access Facebook were being shown a message saying the site “can’t be reached”, while Facebook’s sister site Instagram displayed a “5xx Server Error”. The WhatsApp and Instagram apps continued to work, but did not show new content, including any messages sent or received during the problems,” said an international media outlet. “Visitors to the Facebook website simply saw an error page or a message that their browser could not connect. The shutdown, which occurred not only in Ghana but globally, saw users of the three apps unable to access or use the programs on their computers and mobile devices. Shortly before 5pm yesterday, Whatsapp, Instagram, and Facebook all went down in a major shutdown.
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